After three days with the VX4400 I count myself a mostly happy customer. The color graphics interface is leaps and bounds more usable than the monochrome lcd screens on older/cheaper phones. The T9Word input mode saves keystrokes by guessing what word you are typing. The T9Word database is extensible, so you can add your own words for it to guess next time. Biggest nit: it’s way too easy to unintentionally send a caller off to voice mail. Twice now I’ve grabbed for the ringing phone and accidentally hit the arrow buttons on the side of the phone, which terminates the call. Worse, there’s apparently no way to recover the caller’s number, so you just have to hope that they leave a message.